Shipping Policy

Order Processing

All books are printed on demand. Because each book is produced specifically for your order, processing times may vary.

Orders are typically processed and shipped within 7–10 business days. Processing times may be longer during periods of high demand, holidays, or due to factors outside of our control.

​

Shipping Timeframes

Once your order has been shipped, delivery times will vary depending on your location, carrier services, and local shipping conditions.

Please note that the 7–10 business day timeframe refers to processing and production before shipment and does not include carrier transit times.

​

Shipping Delays

While we strive to meet estimated processing and delivery times, we cannot guarantee specific shipping dates. Delays may occur due to:

• High order volumes

• Carrier delays

• Weather conditions

• Customs processing for international shipments

• Other circumstances beyond our control

We are not responsible for shipping delays caused by third-party carriers.

​

Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

​

Lost or Damaged Shipments

If your order arrives damaged or if you believe your package has been lost in transit, please contact us as soon as possible with your order number and any relevant documentation or photos.

​

International Shipping

International shipping availability, delivery times, customs fees, duties, and taxes may vary by destination. Any customs duties, import taxes, or additional fees imposed by the destination country are the responsibility of the customer.

​

Contact Us

If you have questions regarding your order or shipping status, please contact our customer support team for assistance at customerservice@cosmicprep.com. 

​

Effective as of July 2, 2026